Your Google profile tells a different story
Missing or inconsistent details on Google can send people elsewhere before they ever visit your site.
Online presence audit
Find out where your business is losing opportunities online.
Follow the path customers take to choose you.
Your website is only one part of your online presence. Understand how your business appears across the digital touchpoints that influence customer decisions.
- Free first report
- No card needed
- Nothing to install
Your business, across the web
- Discovery
- Website, Google profile and observed search and AI answers.
- Trust
- Matched business facts, public review facts and on-site trust signals.
- Reliable contact
- Website access, contact paths and email-domain checks.
Customers decide before they reach your website
Reviews raise doubts
Few reviews, old reviews or no visible way to leave one can make a careful customer hesitate.
Competitors show up first
When someone searches for what you do, they compare. Being absent from those results means not being considered.
AI assistants don't mention you
More people ask AI tools for recommendations. If your business isn't understood, it may not be suggested.
Your details don't match everywhere
Different names, addresses or contact details across channels make it harder for customers to trust what they see.
Emails don't reach people
Missing email domain protection can push your messages into spam or let others misuse your domain.
What BusinessDX looks at across your presence.
Available checks depend on your plan, your search market and what can be verified. Anything that can't be confirmed is shown as unavailable.
Does your website turn interest into contact?
Website
Clarity, contact paths, trust signals, speed and search basics on your own site.
What do customers see on Google?
Google Business Profile and reviews
Profile presence, rating and review volume where public evidence is available, plus review evidence on your site.
Do you show up when people search?
Local and search visibility
How you appear for relevant searches in the market you confirm, compared with competitors you confirm.
Do AI assistants mention you?
AI visibility
On supported plans, whether AI assistants mention your business for buyer questions, shown with the exact answers checked.
Do your emails reach people safely?
Domain and email
Domain setup and email authentication records that affect delivery and trust.
Do your details match everywhere?
Brand consistency
Whether your business name and details line up across the sources that could be checked.
One plan instead of scattered fixes in a few steps.
- 1Enter your website and confirm your business details, market and competitors.
- 2See verified findings across each area, with clear limitations where evidence is missing.
- 3Start with the gap that affects customers most, not the easiest technical fix.
- 4On paid plans, follow a weekly Action Plan and compare later checks you choose to run.
BusinessDX
Explore a sample report
Try the report controls below.
Your first free report
- Summary, strengths and gaps
- Results from the checks available for your business.
- Health Score
- Shown when verified evidence supports a score.
- What to look at first
- Initial priorities, with paid plans adding detailed findings and a working Action Plan.
One report is a start. Keep track of what changes.
A weekly Action Plan
Turn findings into a small weekly focus. Included from Essential.
Regular check-ins
Review action progress weekly or every two weeks on paid plans.
Re-checks you start
Run a new analysis when you're ready and compare it with earlier reports. Nothing runs automatically.
See how BusinessDX works and what each plan includes.
Questions, answered.
A website audit looks at your site. An online presence audit also looks at Google, reviews, search results, AI answers and email setup, where those checks are available.
No. The first report uses public evidence. Some deeper checks may require connecting an account, and you choose whether to do that.
Not as part of this audit. Social media analysis is planned as a separate module; today the report focuses on website, Google, reviews, search, AI and email evidence.
Never. Missing evidence is shown as unavailable and is not counted against your score.
Yes, with competitors you confirm. Comparisons only use evidence collected for those businesses.
Related guides
- Business Diagnostics · 8 min readHow to diagnose your business's online presence before spending more on marketingRead guide
- Business Diagnostics · 8 min readHow customers discover local businesses across search, reviews, social and AI assistantsRead guide
- Business Diagnostics · 8 min readWhy is my business not getting enough customers?Read guide
- Growth · 7 min readWhy are my ads getting clicks but no customers?Read guide
- Reputation · 6 min readHow negative reviews affect customer decisionsRead guide
- Business Diagnostics · 6 min readWhat should a small business improve first?Read guide
See your business the way customers find it.
Free diagnostics · No credit card required