You're missing from Google Maps
If your profile can't be found for your area and service, customers nearby pick from the businesses that can.
Google Business Profile audit
Is your Google profile helping customers choose you?
Your first impression on Google Maps.
For many local customers, your Google profile is the first thing they see. Find out whether it, your reviews and your website give them a reason to call you.
- Free first report
- No card needed
- Nothing to install
Help customers find and trust you
- The right business
- Check whether an available Google profile matches your business.
- Rating and reviews
- See public rating and review count where a match is verified.
- Trust on your website
- Review testimonials and links that help visitors reach your reviews.
Where a Google profile can quietly cost you
Your rating or review count holds you back
Customers compare stars and volume in seconds. A thin or outdated set of reviews can lose a close decision.
Your profile and website disagree
Different hours, phone numbers or names make customers doubt which one is right.
There's no easy way to leave a review
Happy customers rarely search for where to review you. Without a clear link, reviews stay rare.
Your website hides your reputation
Good reviews on Google don't help visitors on your site if nothing there shows them.
What BusinessDX checks.
Google facts are only shown when they can be verified for your business. If a profile can't be matched, the report says so instead of guessing.
Can customers find your profile?
Profile presence
Whether a Google Business Profile can be matched to your business.
How do your reviews look at a glance?
Rating and review volume
Your public Google rating and number of reviews, where available.
Does your website show your reputation?
Reviews on your website
Visible testimonials, review markup and links that invite customers to review you on Google.
Do your profile and website agree?
Consistency with your website
Whether your business details line up between your site and the sources that could be checked.
What to do with the results in a few steps.
- 1Enter your website and confirm your business name and location.
- 2See your Google profile and review evidence next to your website findings.
- 3Start with the step most likely to help customers trust and contact you.
- 4On paid plans, track the work in your Action Plan and check again when you're ready.
BusinessDX
Explore a sample report
Try the report controls below.
Your first free report
- Summary, strengths and gaps
- Results from the checks available for your business.
- Health Score
- Shown when verified evidence supports a score.
- What to look at first
- Initial priorities, with paid plans adding detailed findings and a working Action Plan.
One report is a start. Keep track of what changes.
A weekly Action Plan
Turn findings into a small weekly focus. Included from Essential.
Regular check-ins
Review action progress weekly or every two weeks on paid plans.
Re-checks you start
Run a new analysis when you're ready and compare it with earlier reports. Nothing runs automatically.
See how BusinessDX works and what each plan includes.
Questions, answered.
No. The report uses publicly available profile information. You don't need to sign in to Google.
Not at this stage. The audit uses your public rating and review count, plus review evidence on your website.
No tool can guarantee rankings. BusinessDX shows verified gaps and helps you decide what to fix first.
The report shows that it couldn't find one and explains why that matters, without counting missing data as a failure.
No. Social platforms are planned as a separate module. This audit covers Google and your website.
Related guides
Check what customers see before they call you.
Free diagnostics · No credit card required